You are looking for an Application Managed Services partner but are overwhelmed with the different options. At The Groove, a few of us are getting married and are in the thick of planning our weddings. We were discussing the different buying decisions and factors involved, such as how to select the best wedding planner, how much should you spend on invitations, and how to approach planning a second marriage differently. We found striking parallels between selecting a life partner and choosing the right Application Managed Services partner.
Just as in marriage, there are phases to navigate – courtships, dating, and marriage – each step is crucial in shaping your success. As you embark on this journey, consider these key factors to ensure finding the perfect AMS partner. Like finding a life partner, the process of selecting an AMS partner involves understanding your needs and priorities, evaluating compatibility and long-term potential, and ensuring ongoing communication and support.
Before even reaching the courtship phase, it's vital to go through a "predating" phase, which involves self-assessment and understanding your own needs and expectations. In the context of AMS, this means conducting a thorough analysis of your business requirements, identifying gaps in your current processes, and defining clear objectives for what you want to achieve with the partnership. This self-awareness ensures that when you start looking for potential partners, you have a well-defined criterion to guide your selection process.
In the early stages, akin to courtship, it’s essential to assess the potential AMS partner's capabilities, reputation, and alignment with your business objectives. Just as you would evaluate a prospective spouse’s values and life goals, ensure that the AMS provider shares your vision for growth and innovation.
During the dating phase, gauging responsiveness, expertise, and cultural fit. This period helps in identifying any red flags and understanding how well the AMS partner adapts to your business environment. Many times, support partners adhere to a standard operating model, offering transaction-based services rather than outcome-based services.
Finally, the marriage phase signifies a long-term commitment where both parties work collaboratively towards mutual success. This involves establishing clear expectations, transparent communication, and continuous improvement strategies. Like a successful marriage, a strong partnership with an AMS provider thrives on trust, adaptability, and shared goals. Once your partner has been selected, carry forward your blueprint as a living document and review it continuously with your Application Managed Services Partner. A reliable partner encourages this communication, facilitates opportunities for refinement and improvement, and supports you in seamlessly adapting to changes.
By carefully navigating these phases, you can find an AMS partner who not only supports your immediate needs but also evolves with you, ensuring sustained growth and success. At The Groove, we have over 15+ years-experience in helping organizations unlock their full Workday value with a dynamic, comprehensive Application Management Services model. Our experience spans 1,000+ Workday clients. Let us help you explore possibilities and guide you to achieve your objectives with a human-centered approach, a collaborative spirit, and a robust support system. Contact The Groove to discuss your needs.